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Terms & Conditions


PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. THIS IS A LEGAL AGREEMENT.   By using this website, you signify your acceptance of these terms of use. If you do not agree to these terms of use, please do not use this website. Itour.com.cy reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of iTour.com.cy following the posting of changes to these terms will mean your acceptance of these changes. A contract concluded on this website will be valid only if the other contracting Party is an adult natural person, having the right to establish a contractual relation, or a registered legal entity having the right to establish a contractual relation as a legal entity.

By using this website, the user accepts financial responsibility for all uses of this website by her/himself and/or other persons using it under her/his responsibility.   These Terms and Conditions provide for the terms of the contractual relation between iTour.com.cy acting as a broker for various suppliers and a client and/or customer using this website and/or purchasing services through it (hereinafter referred to as “the client” or “the customer”). iTour.com.cy provides accommodation and transport from a wide range of accommodation providers and carrier airlines, ships and car rental companies. The provision of such travel arrangements will be subject to the terms of each supplier as part of the conditions of contract with us (either as agent for the supplier or as part of our holiday package. All of the suppliers’ terms and conditions cannot be listed here but the client / customer must read them carefully. The main companies that we do business with are listed below but due to the wide range of travel products that we provide, as agent as well as part of our holiday packages, there are many more. The conditions of carriage and/or contract for these suppliers may be found on their own web sites. If it is not possible to find these conditions of carriage and/or contract, contact should be taken with us.

Age and Responsibility:  You represent that You are of sufficient legal age to create binding legal obligations and to be responsible for any contractual and/or financial liabilities that You may incur as a result of the use of this web site. You understand that You are financially responsible for all uses of this web site by You and/or those using your login name and password. Should You have lost or become aware that an unauthorized person may have access to your login name and/or password, contact us immediately. You may contact iTour Limited with complaints regarding allegedly infringing posted material and iTour Limited will investigate those complaints. If the posted material is believed in good faith by iTour Limited to violate any applicable law, iTour Limited will remove or disable access to any such material and iTour Limited will notify the posting party that the material has been blocked or removed.

Participation In Promotions Of Advertisers:  You may enter into correspondence with or participate in promotions of advertisers promoting their products or services on this site (“Advertisers”).  You acknowledge and agree that any such correspondence or participation, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between You and Advertiser. www.iTour.com.cy.cy shall have no liability, obligation or responsibility whatsoever arising out of or in connection with any such correspondence or participation or transactions.

Monitoring:  You acknowledge that iTour Limited or its designee’s reserves the right to, and may (from time to time) monitor any and all activity or information transmitted or received through this site.  iTour Limited, in its sole discretion and without further notice to You, may (but is not obligated to) review, censor or prohibit any activity or the transmission or receipt of any Information which iTour  Limited deems inappropriate (such as that specified in above) or that violates any term or condition of this Agreement.  During monitoring, information may be examined, recorded, copied, and used for authorized purposes.  Use of this site, authorized or unauthorized, constitutes consent to such monitoring. Unauthorized uses and unauthorized users of this site will be prosecuted to the full extent of the law.

Termination: You agree that iTour Limited may, at its sole discretion, deny You access to the site and disable any login name and password associated with You for any reason, including, without limitation, if iTour Limited believes that You have violated or acted inconsistently with the letter or spirit of this Agreement. iTour Limited reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services offered under this site (or any part thereof) with or without notice.  You agree that iTour Limited shall not be liable to You or to any third party for any modification, suspension or discontinuance of the services offered under this site.
Payments for the services chosen and agreed on must be done as displayed within this website and/or system. By clicking on the “Complete Booking” button after entering your credit card number you are deemed to be submitting a binding offer to the Company. No contractual or other obligations will be created for iTour.com.cy, unless payment in full is received by iTour.com.cy.cy for all the services to be provided to the customer/ client and agreed on through this website.

If after a confirmation has been given You wish to cancel or change your flight arrangements in any way, including name changes, we will do our utmost to effect the changes, to the extent permitted by each carrier’s fare rules and regulations.  In all such cases, it is mandatory to receive your written request through our site, or by post, fax or e-mail.

There may be occasional and valid reasons, in most cases beyond our control, when changes have to be made and we reserve the explicit right to do so.  We will do our utmost to notify You of these changes as soon as they are received by the carrier.  If the change is a major one, such as (a) change in the departure time of over 12 hours or (b) change in the departure or arrival airport, we will let You know as soon as possible.  In such cases, and to the extent permitted by each carrier, You may accept the change as notified, select an alternative flight and/or cancel your booking.

By making a reservation with an accommodation provider, you accept and agree to the relevant cancellation and no-show policy of that accommodation provider, and to any additional (delivery) terms and conditions of the accommodation provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the accommodation provider (the delivery terms and conditions of an accommodation provider can be obtained with the relevant accommodation provider). The general cancellation and no-show policy of each accommodation provider is made available on our website on the accommodation information pages, during the reservation procedure and in the confirmation email. Please note that certain rates or special offers are not eligible for cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation. Please note that a reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the accommodation and the reservation. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the accommodation agrees or allows otherwise under its (pre)payment and cancellation policy.

LOW COST AIRLINE FLIGHTS: In the event low-cost airlines are included in your flight search, we will search the low-cost airline database, and then if you choose to buy, we will process the booking on your behalf. Your contract will be with the relevant low-cost airline and you will be also subject to their terms and conditions. Please note that you may receive a confirmation email as well as the e-ticket directly from the low-cost airline in separate emails. Low cost airlines may also charge additional fees for checked baggage, airport check-in, preferred seating, in-flight entertainment (if available), food, drink and snacks etc. Any charges for these additional services are not included in the price of your flight ticket unless explicitly provided otherwise. Full details on such charges may not always be available when making your reservation. For this reason you need to check your baggage allowance etc by visiting the airline’s website. We are not responsible for any additional costs incurred and we advise you to contact the relevant airline to add any additional services and verify charges.

TRAVEL DOCUMENTS (passports, visas, health requirements, etc.):
Each country has its own entry and exit requirements. It is your responsibility to make sure that You and the members of your party have and carry with them all valid travel documents, as necessary. Please ensure that all your travel documents, Identification Card, passport, visa (if required) and insurance are in order and that you have a copy of your Insurance Policy in case that will be needed.

For a group of 9 or more persons please send your request thru our site or call us.

When You book and pay for another service through this site You will receive an immediate Payment Record Number. We shall then verify payment. For immediate availability cases we shall issue the Other Services Vouchers within 24 to 72 hours and send them to You at the e-mail address provided to us. For on-request availability we shall request confirmation from the Provider involved, which will normally be received within 24 hours. Upon receipt of Provider confirmation we shall issue the Other Services Vouchers within 24 to 72 hours and send them to You at the e-mail address provided to us.
You must print the Other Services Voucher(s) delivered to the e-mail address provided to us (color printer is preferable but black-and-white vouchers are also acceptable) and present same to the Provider of the Other Service (if applicable). In case of trouble when printing the Other Services Voucher(s) please contact us immediately for corrective action.

In case of dates changes of your journey you have to contact directly with the Travel Insurance company and request change of your Travel Insurance contract and policy. iTour.com.cy is not responsible for the availability, protection policy of personal information, page content, or any damage caused by the usage third party pages sites as you have access to those pages with your own responsibility. iTour.com.cy is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. iTour.com.cy.cy has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and it has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

Any exclusion or limitation of liability of Air Carrier shall apply to and shall cover all agents’ servants and representatives of the Air Carrier and any person whose aircraft is used by the Air Carrier for carriage and its agents, servants and representatives. iTour.com.cy cannot be responsible for delays, accidents, losses, changes of schedules, damages, etc, that may occur in any of its suppliers’ services. iTour.com.cy will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure.   iTour.com.cy will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this website, even if there is negligence, or if iTour.com.cy or an authorized iTour.com.cy representative has been advised of the possibility of such damages, or both. In all cases, iTour.com.cy total liability for all losses, damages, and causes of action (in contract, tort including without limitation, negligence), or otherwise will not be greater than the amount paid to access this website and/or its services.

iTour.com.cy reserves its right to modify and/or change, without notice, any itineraries or programs presented in this website, or anything else presented in this website, as a result of changes caused by service suppliers or third persons in general or any other reason.

iTour.com.cy and its suppliers have taken reasonable care to ensure that the content of the website including all hotels and other information are accurate. The hotel and other information provided are listings provided by relevant suppliers. iTour.com.cy publishes such information in BONA FIDE. THE PARTNER ACKNOWLEDGES AND ACCEPTS THAT iTour.com.cy CANNOT BE HELD RESPONSIBLE FOR ANY INACCURACIES IN SUCH INFORMATION, NOR CAN LIABILITY BE ACCEPTED FOR CHANGES TO FACILITIES WHICH ARE NOT NOTIFIED TO iTour.com.cy BY THE RELEVANT HOTEL AND OTHER SUPPLIERS IN QUESTION.


In the event of disruption to the Services provided each participant is obligated in the framework of statutory regulations to cooperate in avoiding or minimizing possible damage.

This web site may contain hyperlinks to websites operated by parties other than iTour.com.cy. Such Hyperlinks are provided for your reference only. iTour.com.cy does not control such web sites and is not responsible for their content. iTour.com.cy incursion of hyperlinks to such web sites does not imply any endorsement of the material on such websites or any association with their operators.

Any software that is made available to download from this website (“software”) is the copyright work of iTour.com.cy and/or of the owner of this website, its affiliates and or their suppliers. Any use of this software is subject to the “fore signed agency/or license agreement.” All materials contained in this Website are the copyright property of iTour.com.cy and/or of the owner of this website, or its subsidiaries or affiliated companies and/or third party licensors. No material from this may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Only one copy of the materials may be downloaded on each computer.

These terms and conditions are subject to the Laws of the Republic of Cyprus and to the exclusive jurisdiction of the courts of the Republic of Cyprus.

If as a consequence of Force Majeure, iTour.com.cy is obliged to curtail, Alter or cancel a booking and/or any services agreed, the partner and/or client/customer shall not be entitled to claim compensation for any loss arising as a consequence of the said curtailment, alteration or cancellation. The term “Force Majeure” includes but is not limited to acts of God, natural disaster, fire and any other destruction of any accommodation booked, riots, acts of civil or international war, natural disasters, fires, exercise of municipal, legislative, military or other authority, strikes, industrial action, or any other reason beyond the control of iTour.com.cy.

iTour.com.cy reserves the right to amend these Terms and Conditions at any time. This Agreement cannot otherwise be altered without prior consultation and agreement with iTour.com.cy.

These Terms and Conditions contain the entire agreement between iTour.com.cy and the Client and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter and may not be amended or modified unless expressly agreed by iTour.com.cy in writing.

The usage of any device, routine, or software which inhibits or interferes with the running of the iTour.com.cy website or any booking concluded upon it is strictly prohibited. Any action which creates a load on iTour.com.cy or infrastructure which may be considered unreasonable or disproportionate is strictly prohibited.

iTour.com.cy does not guarantee continuous access without interruption to its website, nor does iTour.com.cy guarantee secure access to its services. The performance of iTour.com.cy may be interfered with many factors outside its control.

The headings used in these terms and conditions are included for convenience only and shall not define, extend, limit, or otherwise affect these terms and conditions.

Any Party buying services from this website acknowledges that the provision and the purchase of such services are done according to these Terms and Conditions.

The Partner/client/customer may not assign, subcontract convey or delegate his/her rights and obligations under these Terms and Conditions.

The person purchasing and/or booking services from this website agree that these Terms and Conditions are reasonable. The user consents to the use of his personal information by iTour.com.cy and/or the owner of this website and/or its third party suppliers for the purpose of providing the services contracted.

The user agrees that no joint venture, partnership, employment, or agency relationship exists with iTour.com.cy and/or the owner of this website as a result of the use of this website or the purchase and/or booking of services through this website.